Meet our Courtenay staff
Chantel Owner Stylist
Chantel is a distinguished Senior Master Stylist and the proud owner of Custom Hair Lounge. Her journey in the hairstyling industry began at Utopia Academy in 2000, where she laid the foundation for her career. Following her education, Chantel spent 8 years refining her craft at Spa Utopia, gaining extensive experience and expertise.
With over 25 years in the field, Chantel has established herself as a highly skilled and knowledgeable stylist. She is certified in all Babe hair extensions and, in 2019, traveled to Salt Lake City, Utah, to become a Babe extension educator. Her dedication to the craft extends beyond client service; she is passionate about mentoring and training fellow stylists in the art of hair extensions.
Chantel specializes in balayage, highlights, and various blonde techniques, with balayage being her personal favorite. Her keen eye for detail and creativity ensures that every client leaves with a stunning and customized look. In addition to her role at Custom Hair Lounge, Chantel owns another salon on the mainland, where she travels often to maintain and build strong relationships with her clients.
Her commitment to excellence and continuous professional development highlights her dedication to providing top-notch services and education in the hairstyling industry.
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Maddy Manager Stylist
Born and raised in the Comox Valley, Maddy's journey in the beauty industry began with a move to Vancouver at 19, where she studied makeup for the film industry at Blanch McDonald. Upon returning to the Valley, she attended Comox Valley Beauty School, where she discovered her true passion for hair.
Maddy's dedication to her craft led her to achieve Redken Certification, becoming a Redken Certified Colorist in December 2017. She is committed to continually expanding her skills and learning new techniques to offer the best to her clients. Recently, Maddy has also added hair extensions to her repertoire, further enhancing her extensive list of achievements. She is thrilled to embark on this new chapter in her career and is eager to welcome clients to her chair, offering them exceptional service and innovative styling.
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Lizzie Senior Stylist
Born and raised in the Comox Valley, Lizzie has been immersed in the hair industry since 2015. She is passionate about creating unique and vibrant looks, with a particular flair for women’s funky cuts and colors. Lizzie also specializes in precise men’s fades, showcasing her versatility and artistic eye.
Lizzie thrives on tackling any hair challenge that comes her way, always eager to help her clients discover their perfect style. Her commitment to her craft was further recognized in 2019 when she was invited to participate in RAW (Natural Born Artists). She traveled to the Victoria showcase and earned the opportunity to participate in RAW events worldwide. Lizzie is excited about this next step in her career and looks forward to bringing her creativity and expertise to her clients.
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Emily Senior Stylist
Emily is a senior stylist with over 20 years of experience in the industry. She began her formal training at Malaspina College, graduating from their hairdressing program in 2004. Her commitment to the craft is reflected in her continuous pursuit of education; she achieved Redken Certification in 2013, followed by a Red Seal Certificate in 2016.
With a deep passion for color and various blonding techniques, Emily excels in creating stunning, personalized results for her clients. She is dedicated to ensuring that every client feels welcomed and leaves loving their hair. Known for her warm personality and ability to make others smile, Emily is thrilled to continue her journey at Custom Hair Lounge and looks forward to bringing joy and expertise to her clients' experiences.
Grace Stylist
Grace is a stylist and the newest addition to the Custom Hair Lounge team. She completed her training at Vancouver Island University in 2023 and is thrilled to start her professional journey at the salon. With a keen interest in men’s cuts, women’s cuts, and a deep passion for color, Grace brings a fresh perspective and boundless enthusiasm to her work.
Her goal is to make every client feel exceptional, ensuring they leave the salon with a look that makes them feel like their best self. Grace is committed to blending her creativity with technical skill to provide outstanding results and a welcoming, enjoyable experience for everyone who sits in her chair. Excited about the opportunities ahead, Grace is dedicated to growing her expertise and building lasting relationships with her clients at Custom Hair Lounge.
Chelsea Senior Stylist
Chelsea has called the Comox Valley home since 1993, when she moved here at just seven years old. With over 15 years of experience behind the chair, she brings both skill and heart to everything she does. Clients appreciate her calm, attentive, and easygoing nature, creating a welcoming space where they can truly relax and enjoy their time in the chair.
She specializes in curly cuts, fashion colors, and fun, edgy styles, always striving to create looks that are both wearable and full of personality. Chelsea loves helping people feel like the best version of themselves — confident, refreshed, and ready to take on the world.
When she’s not in the salon, you’ll find her out adventuring with her two kids, exploring new places, and making memories throughout the Valley she’s proud to call home.
Mykayla Stylist
Born and raised in the small town of Comox Valley, Mykayla graduated high school early to pursue her dream of becoming a hairstylist. From a young age, she has been passionate about "painting hair," and she finds immense joy in working with color. Mykayla thrives on the challenge and transformation that color brings, eagerly embracing the artistry involved.
Dedicated to continuously learning and mastering various hair styles, Mykayla aims to make every salon visit both fun and comfortable. Her enthusiasm for hairstyling and commitment to her craft are evident in her approach. Excited to build her clientele and career, Mykayla looks forward to contributing her skills and energy to Custom Hair Lounge.
Bianca Jr Stylist
Born and raised in the Comox Valley, Bianca is proud to be building her career right here in the community she calls home. She graduated from hair school in 2025 and has been thriving behind the chair ever since.
Bianca is always up for a challenge and loves opportunities that allow her to learn, grow, and expand her skills. She brings a positive attitude, creativity, and genuine excitement to the salon every day. Whether she’s helping someone try something completely new or simply making them feel refreshed and confident, she loves being part of that transformation.
When Bianca isn’t behind the chair, you’ll almost always find her spending time with her family. Family is a huge part of who she is, and that warm, down-to-earth personality carries over into the relationships she builds with her clients.
As she continues to grow as a stylist, Bianca is excited to build her clientele, take on new challenges, and make every guest in her chair feel comfortable, confident, and beautiful.
Kenya Jr Stylist
Kenya is one of our Junior Associates, currently completing her apprenticeship and continuing to build her skills behind the chair. She has a genuine passion for the hair industry and is always eager to learn, take on new challenges, and grow her confidence as a stylist.
Known around the salon for her positive energy and encouraging personality, Kenya is one of our biggest cheerleaders. She brings warmth, enthusiasm, and a willingness to help wherever she can, making her such a valued part of the Custom Hair Lounge team.
Kenya loves connecting with her clients and creating an experience where they can feel comfortable and confident in her chair. As she continues through her apprenticeship, she is excited to expand her skills, build her clientele, and grow into the talented stylist we know she is becoming.
Our Esthetician
Sacha Scott
Sacha’s clients truly appreciate her attention to detail and ability to make you compactly comfortable during your visit. Her goal is to always exceed your expectations and make you feel spectacular. It is important to Sacha that she creates a space that is inclusive and judgment free. She wants you to feel confident in the skin you are in, you will find yourself leaving with a new best friend!
Sacha began her career as a certified Esthetician/ Spa Therapist over 19 years ago. She attended The Academy of Excellence in Victoria where she finished top of her class obtaining her Esthetics and Spa Therapy Diploma. After graduating Sacha was fortunate enough to apprentice at a well-recognized CIDESCO spa in the heart of Oak Bay. This is where she found her passion for all aspecs of waxing and skin care. Sacha brought her expertise to the Comox Valley in 2006. Over the course of her career, she has worked an educator sharing her love for waxing nation-wide all while perfecting her own skills and creating a name for herself here in the Valley.
Sacha believes that a great waxing experience extends beyond the salon. She will educate you on your skin care needs to insure the best results possible.